F&Q
F&Q
I need Help with an order!
Have questions? We are happy to help! Feel free to email us at fearlessopal@gmail.com!
Shipping
How long does shipping take?
We currently are only shipping to the Continental USA. Orders over $100 will receive free shipping! Shipping is standard delivery and can take anywhere from 3 to 10 business days. This Is Monday through Friday and does NOT include Holidays. All orders are processed and shipped 2-5 business days once card has been authorized.
Returns
What is the Return Policy?
Not what you had in mind? You have 14 days from delivery to return for store credit. To start a return you will need to email us a photo of the defect. Keep in mind once an order has been placed, we will not be able to cancel the order.
You will be responsible for the return shipping label and the store credit will be reviewed and processed 3-5 business days from once the return has been received. Returns are only accepted for full priced items and can not be returned if worn. Items will need to be in new condition with the tag still on with receipt and free of smells, stains and pet glitter (hair)!
All sale items and promotional items are final sale. They can not be returned for exchange or store credit. After the 14 days are up we are unable to accept any returns.
Accessories are a FINAL SALE.
To start the return process or have any questions please contact us at fearlessopal@gmail.com with the reason for the return.